The program is an add-on to the LANDesk Console. It was designed for support engineers to more easily troubleshoot issues.
Main features:
- Error Translator - This converts those annoying 32 bit signed integers to a facility and error code.
- Gatherlogs - It takes a basic configuration file.
- LANDesk Debug Log Enabler - This tool assists you in enabling and disabling debug logging on Core's and Agents, including XTrace logging.
- LANDesk Support Remote Control - This is a tool that automatically connects you to Remote.LANDesk.com, which is the LANDesk tech support teams' Management Gateway.
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